Know exactly what the customer asked for — and send the follow-up the same day.
Record the call or upload the audio afterwards. No bot joins the call. After a short wait — you can watch the progress — you have the transcript and notes with what the customer asked for, their objections and the next steps, in English, Hindi or the mix you spoke.
- Every customer call as text, in the Hindi-English mix it was spoken in
- Notes with requirements, objections and next steps, ready to copy into your CRM
- Pro: one question across all your calls with an account, with the call named
Free: 300 minutes a month. Try a 3-minute recording without an account.
The third call with the same distributor
Neha sells software to distributors in Gujarat and Maharashtra. Her calls switch between Hindi and English. She records each call with a distributor and keeps them in one folder per account. Before the third call she asks the folder what the customer asked for and which objections are still open. The answer names the call each point came from. After the call she taps "Draft a follow-up email" and sends it within the hour. (An illustration of how the app works, not a real customer.)
Record → ask → get
1 · Record or upload
Record the call in the browser, or upload the recording from your phone. Nothing joins your call. Free files can be up to 100 minutes.
2 · Get call notes
Pick "Meeting notes": you get the transcript and notes with what was asked, what was agreed and the next steps. Translate them into 50+ languages in one tap.
3 · Ask your calls
Select the calls (or an account folder) and ask what the customer wanted, or tap "Draft a follow-up email". Every answer names the call it came from (Pro).
Example
You ask: “Where was pricing discussed, and in which recording?”
Example answer: "The customer asked for a quote for 25 users with GST shown separately (Source: Discovery call, 6 Oct). They asked about an annual discount (Source: Demo call, 13 Oct)."
You ask: “What's still open?”
Example answer: "They want Tally integration confirmed before they decide (Source: Demo call, 13 Oct). The training language, Hindi or Gujarati, was not agreed (Source: Demo call, 13 Oct)."
You ask: “Draft a follow-up email”
Example answer: A short email thanking the customer, restating what they asked for, answering the open points and proposing the next call, ready to edit and send.
Examples show what chat does with your own recordings; the answers depend on what was said on your calls.
Every call with an account, asked together
Make a folder for each account and keep every discovery call, demo and negotiation in it. Ask the folder a question and hearlog reads every call and tells you which one each point came from. The free plan includes 2 folders; Pro gives you as many as you need and lets you ask across them.
- Where was ___ discussed, and in which recording?
- Pull exact quotes about ___
- What's still open?
- My action items
- Draft a follow-up email
What Pro adds for a sales team
- Ask one question across all your calls with an account — answers name the call.
- Two-hour calls and workshops in one go (free: 100 minutes per file) and 1,200 minutes a month (free: 300).
- Upload a day of calls at once — up to 10 files, each becomes its own note.
- Email yourself the action items from a call.
See all 12 things Pro adds
- Chat with your recordings. Ask one recording, several, or a whole folder — every answer names the recording it came from.
- One-tap quiz, flashcards, action items, timeline. Tap once to turn your recordings into a quiz, flashcards, a list of action items or a dated timeline.
- Save a chat answer as Word or PDF, email it, or keep it as a note. Keep a good answer: download it, send it to your inbox, or save it next to your recordings. Answers in Indian scripts download as Word.
- 1,200 minutes a month (20 hours). 20 hours of recordings a month (free: 5 hours) — enough for a daily one-hour lecture.
- Files up to 2 hours / 300 MB. Do the whole lecture, hearing or podcast in one go — free files stop at 100 minutes.
- Upload up to 10 files at once, a note for each. Drop a week of recordings in one go and get a finished note for each one.
- Text from a photo, scanned PDF or YouTube video. Turn a whiteboard photo, a scanned judgment or a captioned YouTube video into notes you can translate and summarise.
- Paste up to 50,000 characters to translate and summarise. Translate and summarise a whole chapter or report at once — free text stops at 5,000 characters.
- Email a meeting’s action items to up to 5 people. Send everyone their to-dos straight from the note — no copying and pasting.
- Download the original audio. Keep the recording itself to share or archive, next to its transcript and summary.
- As many folders as you need — including lawyers’ case folders. A folder for every course, client or case — free has 2.
- Case chat for lawyers — timelines, contradictions, client updates. Ask across a client’s hearings and calls: build a timeline, list contradictions, draft a client update.
Pro is ₹2,990/year (2 months free) or ₹299/month in India ($49/year or $6.99/month elsewhere). The free plan stays free: 300 minutes a month.
Get Pro — ₹2,990/yearQuestions
Does a bot join my sales call?
No. hearlog has no meeting bot. You record the call yourself or upload a recording afterwards, so it works for phone calls, video calls and in-person visits, and the customer never sees an extra participant.
Do I need the customer's permission to record?
Tell the customer you are recording and follow the law where you and they are, and your company's policy. hearlog only transcribes what you choose to record or upload.
Does it understand calls in Hindi and English?
Yes. hearlog writes Hindi-English mixing the way it was spoken and supports every major Indian language — Hindi, Tamil, Telugu, Bengali, Marathi and more — plus 50+ world languages. Powered by Google Gemini.
Is my customer data private?
Your recordings and notes are stored encrypted at rest (AES-256, database level) and sent over HTTPS. Each account can open only its own notes. No meeting bot joins your calls — you record or upload yourself.
How much is free?
The free plan gives you 300 minutes a month, files up to 100 minutes each, call notes, translation and 2 folders. No card. Pro is ₹2,990/year (2 months free) or ₹299/month if you want to ask questions across all your calls with an account.
Upload one customer call and see the notes
Free: 300 minutes a month, call notes and translation. No card.
Try free — no card